Precise BPO Solution provides outsourced air waybill data entry for freight forwarders, airlines, customs brokers, and logistics companies. We key and verify AWB data with capacity for 60,000–75,000 AWBs a day at 99.7% average field accuracy, delivered in CSV, Excel, or XML files your ERP or TMS can import.
At Precise BPO Solution, we handle airway bill work and other air cargo paperwork for freight forwarders, airlines, customs brokers, and logistics companies. Our team captures and checks every waybill record so your team can use it for tracking, billing, reconciliation, and customs filings. Airway bill work sits within our online data entry services.
We have worked on air cargo documents since 2008. Across all our services we have processed 990M+ records, including 45M+ air waybills in both MAWB and HAWB formats, for clients worldwide. When you outsource airway bill processing to us, one managed team handles the work end to end.
Every record is checked by more than one person, not just by software. For scanned archives and other bulk digitization work, we also do document data conversion.
We also digitize cargo manifests, consignment notes, electronic air waybills, freight invoices, and electronic bills of lading. Each document is checked for completeness and customs details, then delivered using the field mapping you specify.
We process large daily volumes of airway bills, capturing shipment, route, and carrier data for international freight. Output is structured for import into TMS and freight management systems.
We handle flight-specific cargo documents, load manifests, and consignment details, following IATA-standard formats for cargo billing and reporting.
Fewer data errors mean fewer clearance delays and storage charges. We capture HS codes, declared values, and consignee details exactly as written, so filings and audit records match the source document.
BPOs and service bureaus use us for recurring, high-volume cargo data entry. We offer white-label and co-processing arrangements.
We process shipment records tied to parcel tracking and last-mile delivery, with a priority team for same-day shipping SLAs.
We digitize and reconcile shipment records for cargo tracking, warehouse management, and delivery paperwork, in formats that fit your WMS, ERP, or 3PL platform. Freight invoices and billing records are covered by our financial data entry service.
An air waybill (AWB, also spelled airway bill), also called an air consignment note, is a non-negotiable transport document issued by an airline or freight forwarder for goods shipped by air. It acts as proof of shipment, a contract of carriage, and a tracking and customs record. The 11-digit number on each waybill (airline prefix plus serial number) is used to track the shipment.
AWBs follow IATA-standard formats, and the industry has been moving from paper to electronic air waybills (e-AWB). We process both paper and e-AWB documents and deliver structured data in a form your ERP and TMS can import.
Two types matter for data entry, because they are issued by different parties and reconciled separately. A master air waybill (MAWB) is issued by the airline to the forwarder. A house air waybill (HAWB) is issued by the forwarder to the shipper.
Each entry covers the AWB number, shipper and consignee details, routing, weights, freight charges, and shipment status, checked against the source document.
The 11-digit AWB number is captured exactly, since it is the key for tracking and indexing. Barcodes, where present, are decoded and matched against the keyed number.
Names, addresses, contact numbers, and account numbers for sender and recipient, entered as written.
Airline name, routing, origin and destination airport codes, and transit points, logged so shipment movement can be tracked.
Item descriptions, packaging types, commodity codes, quantities, and HS tariff codes where shown, used for customs clearance and duty calculation.
Actual and chargeable (volumetric) weight, dimensions, and package count, which drive billing, freight rates, and aircraft space planning.
Declared value for customs, insurance amounts, freight charges, fuel surcharges, taxes, and other fees, structured for billing reconciliation.
Special handling requests and IATA codes (PER for perishables, DGR for dangerous goods), captured exactly as written.
Signatures and timestamps for authorization, kept with the record for audit trails on high-value shipments.
We work to customs deadlines across time zones, at high volume.
We capture every field on the document from scans, PDFs, printed copies, or carrier systems, and check each one against the source across MAWB, HAWB, and e-AWB files.
We enter records into your ERP, TMS, shipping database, or client portal, using your regional or carrier-specific template. Output can be EDI-compatible files, CSV, XML, or JSON. We work with your IT or operations team during onboarding to set up custom field mappings.
We handle up to 60,000–75,000 AWBs a day. Each project is staffed to its own SLA, so a backlog can run alongside live work. Headcount scales for seasonal surges and month-end closings.
Specialists check shipment data against cargo manifests, invoices, and carrier records, and keep a chain-of-custody record for each batch.
We classify each document as MAWB or HAWB, then sort by carrier, date, shipment type, route, and customer segment using an agreed taxonomy, so documents are easy to retrieve and audit.
Our teams in India work three shifts, so cutoffs in the US, Europe, and Asia are covered. Spare capacity keeps work moving in peak season, and a dedicated account manager provides project updates and handles escalations.
From secure intake to delivery, every batch goes through the same five steps. Each step has its own checks, so errors are caught before delivery.
Documents reach us by SFTP, secure upload, or direct access to your systems, and small batches can come by email. We accept PDFs, JPG and TIFF scans, Excel files, and API exports, covering MAWB, HAWB, and e-AWB documents. Files sent over SFTP and secure upload are encrypted in transit. Every file is logged, tracked, and stored in access-controlled systems, and turnaround and SLA are agreed at this stage.
Specialists check each document for legibility and completeness and classify it as a Master Air Waybill (MAWB) or House Air Waybill (HAWB). On clean typed or printed documents we use OCR to pre-read the text; handwritten documents are keyed manually. Batches are then set up for data entry.
Our trained data entry operators key every main shipment field: document number, shipper, consignee, origin, destination, commodity codes, weight, and freight charges. In our maker-checker process, one operator keys each document and a second person independently checks it against the source.
Each project is checked either at 100% or through SLA-based sampling, agreed at the start. Verification has three tiers: operator self-review, team lead audit, and random sampling by the QA lead. Field-level accuracy averages 99.7%.
Finished data is delivered by secure transfer as CSV, Excel, XML, or JSON, or entered directly into your ERP, freight, or logistics platform. Clients receive daily productivity logs, accuracy summaries, and SLA reports.
Six examples of our air waybill work with freight forwarders, airlines, and logistics clients worldwide.
Challenge. Inconsistent data across business units was causing customs delays on thousands of MAWBs and HAWBs a day.
Response. A 24/7 team using maker-checker QC delivered standardized multi-region data in 12–24 hours under a priority SLA, with separate queues for each business unit, structured batching, and live progress dashboards.
Challenge. More than 60,000 AWBs sat pending across multiple business units ahead of a regulatory compliance audit.
Response. A dedicated team ran structured bulk processing with multi-level human validation across parallel workstreams and daily progress reporting, closing the entire backlog in three weeks.
Challenge. A continuous airport hub operation, spanning multiple cargo terminals, needed up to 65K–75K AWBs processed on peak days without interrupting flow.
Response. A team worked in parallel queues, with multi-level QC and hub-specific routing templates matched to each region's formats.
Challenge. PDFs, handwritten scans, and spreadsheets were creating billing delays and business-unit inconsistencies across three enterprise regions.
Response. Unified AWB templates with full field validation and ERP integration replaced the mixed inputs, with exceptions flagged automatically at intake.
Challenge. High-velocity cross-border e-commerce needed AWB verification fast enough to meet same-day shipping SLAs and customs timelines.
Response. A dedicated priority-processing team reviewed shipment records on arrival, ran the compliance checks, and passed clean data to the OMS and logistics systems.
Challenge. Mixed-format AWBs — handwritten bills, diverse international templates, and legacy paper documents — spanned LATAM and global routing networks.
Response. A specialist team trained in handwritten AWB transcription and international formats handled multiple languages and delivered output normalized for ERP import.
We handle airway bill data entry for anything from a single batch to full daily volume.
We have worked on air cargo documents since 2008, and our in-house team of 540+ handles freight and cargo data for clients worldwide from our delivery center in Pune.
A maker-checker process with manual verification keeps average accuracy at 99.7%. Shipper and consignee details, routing, and charges are all validated before delivery.
We handle up to 60,000–75,000 AWBs a day, whether that is live daily volume or a backlog to clear, with typical turnaround of 24–48 hours.
Our practices are aligned with ISO 27001 and GDPR, and every document is handled in secure, monitored environments. We can mask personal details on request.
Our offshore delivery model costs less than in-house or onshore processing, without changing how the work is checked or delivered.
Engagement can be per document, per hour, or dedicated FTE, and scales as your shipment volume grows.
Feedback from freight forwarders, airlines, and logistics clients.
The backlog was cleared in time for our compliance audit, and the audit found no discrepancies.
The daily performance reports let us trust the data going into our TMS, and same-day turnaround has held at hub volumes.
Our documents came in mixed formats, including handwritten scans. Everything came back in one consistent structure that our system could load.
Further reading: How to Evaluate Data Entry Outsourcing Vendors · Our bill of lading data entry service
Share your requirements and we will reply within 8 hours. A proposal follows once we have scoped the work.
Air Cargo Data Entry